What can be done if video logs of activity done in "Lotus Notes Administrator" are not capturing under service App IBM Lotus Notes in ARCOS

• Related Articles

• What Can be done if Child window is not capturing in video logs for web browser

  Solution : Service Type : App Web Browser Client Version : 4.8.3.0 Need to Use <CCWS> in description 3 with process name without extension           Example : <CCWS>notepad NOTE :  This Fix can be applied only for 4.8.3.0 Version Find below link to ...

• What can be done when getting error in password change logs "Changing password for domain user: False" for Domain Account of Windows

  Issue: What can be done when getting error in password change logs "Changing password for domain user: False" for Domain Account of Windows Resolution: You get this error when 'ARCOS WinPWD' service installed on AD server for Password Change doesn't ...

• What can be done if Log Manager Service is getting stopped frequently.

  RCA: Found that Antivirus was blocking encrypted images to be created which Log Manager Service creates. Resolution: Disable the Antivirus. Or if client is reluctant to disable the Antivirus, uncheck "enable encryption" option in Log Manager Service ...

• What can be done if you are unable to view Video Log. Error Message Remote Server returned an error

  Root Cause: Website 'ARCOSUserAccessLogViewerWeb' is unable to read the directory where session images are located. We need to bind the website with a user which has rights on the directory. Resolution: 1. Goto IIS and locate website ...

• What can be done if you are facing issues while downloading video logs?

  Issue: Issue while downloading video logs RCA: Downloading of Video Logs from ARCON PAM Server Manager has a dependency on VC++ 2015 32 Bit. We need to install VC++ 2015 32 Bit and Reboot the Servers where UserAccessLogViewerWeb Folder is hosted in ...