HTTP Error 404 in accessing Report downloaded from PAM

Issue

When client tries to download Report from PAM, the user is redirected to a screen which shows up with the error "Not Found: HTTP Error 404. The requested resource not found".

The error comes after opening the link

The client gets a mail for any report (eg.active_service_report) but after clicking on the link the client is redirected to  "Error: Not Found. HTTP 404 " page.

For example

Resolution:

When a client encounters an issue for accessing the reports downloaded from PAM, check the sever where the alert service is configured.

Go on alert.config file -> Replace the http://localhost with actual ACMO URL

Steps:

1. Check the configuration in alert.config file.

2. Replace the localhost url with ACMO url 

3. Restart Alert service. 

After the correct configuration changes, the client should be able to download the reports. 

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